Interim version. Once the licence, banking and payment details are in place, this document will be approved by a lawyer.
1. General provisions
YUNICO TOUR LLC (the “Operator”) offers travel services to individuals and legal entities (the “Client”) under this public offer. A request submitted through the website is not an automatic booking confirmation. The contract is concluded once the itinerary, price, dates and scope of services are confirmed in writing.
2. The travel product
The programme, destination, dates, transport, accommodation, meals, transfers, insurance, excursions and extras are confirmed separately for each order. Costs outside the package are disclosed to the Client in writing before payment. Prices on the website are indicative and do not constitute a public offer.
3. Booking procedure
The Client provides accurate contact and travel details and is responsible for their correctness. The Operator checks availability and sends a final offer. A booking is guaranteed only once the airline, hotel or ground partner confirms it. Each order receives a booking reference.
4. Price and payment
The price is set in Uzbek soum, stated in the offer and held for the period given there. Payment is made in soum after the contract and invoice are confirmed, to the company’s official bank account or through the connected electronic payment system. Payments to a private individual’s card are not accepted.
5. Obligations of the parties
The Operator undertakes to deliver the confirmed services and to inform the Client of travel rules, visa and entry requirements and insurance terms. The Client is responsible for the authenticity and validity of documents, compliance with visa and border requirements, timely payment and timely arrival at the departure point.
6. Limits of liability
The Operator is not liable for visa approval or refusal, border control decisions, weather conditions, carrier delays or cancellations, or the acts of third parties. In such cases the Operator takes all reasonable steps to offer an alternative and to recover refundable amounts from partners.
7. Changes and cancellation
The consequences of cancellation depend on the tariffs of airlines, hotels, insurers and other suppliers. A cancellation scale is published on each tour page; the exact charge and refundable amount are set in the individual contract. Itinerary changes are made only by written agreement.
8. Complaints and disputes
Questions and claims are accepted at yunico.travel@gmail.com or +998 93 659 99 10 and are reviewed within 15 days. If no agreement is reached, disputes are resolved under the legislation of the Republic of Uzbekistan.